Returns & Exchanges

At Gainful, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn garments with original tags attached. If your new style doesn't fit perfectly, we provide complimentary exchanges and easy refunds to ensure your wardrobe remains flawless.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items in their secure shipping bag or box, ensuring all original designer tags and hygiene seals are intact.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.